Privacy policy
Effective Date: [JUNE 7, 2026]
At Vyomees, we value your trust and are deeply committed to protecting your personal data and privacy.
This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services. By using our website, you consent to the data practices described in this policy.
1. Information We Collect
We collect information necessary to process your orders, improve your shopping experience, and communicate with you effectively.
- Personal Identifiable Information (PII): Name, shipping address, billing address, phone number, and email address.
- Payment Information: We process payments securely via authorized third-party payment gateways. We do not store your credit/debit card numbers, UPI credentials, or net banking details on our servers.
- Device and Analytical Data: IP address, browser type, operating system, pages viewed, time spent on our site, and referral links.
- Order History: Details about the specific products you browse, add to your cart, or buy.
2. How We Use Your Information
We use the collected data to power your shopping experience and protect our business operations. This includes:
- Processing and delivering your orders, sending tracking updates, and managing returns.
- Processing secure financial transactions and preventing fraudulent activity.
- Providing prompt customer support and responding to inquiries.
- Sending marketing emails, promotional offers, and newsletters (only if you have explicitly opted in; you can opt out at any time)
- Analyzing store traffic to improve our product offerings and website layout
3. Cookies and Tracking Technologies
Our store uses cookies to enhance functionality, remember your preferences, and understand website performance.
- Essential Cookies: Necessary to maintain your shopping session, save items to your cart, and allow you to check out securely.
- Performance & Analytics Cookies: Help us understand how visitors interact with our site so we can fix bugs and design a faster shopping experience.
- Marketing Cookies: Used to display relevant, non-intrusive advertisements on social platforms based on your browsing interests.
- Your Choice: You can disable cookies at any time through your individual web browser settings, though doing so may prevent certain website features from working correctly.
4. Third-Party Services & Data Sharing
We do not sell, rent, or trade your personal data to third parties for marketing purposes. We only share information with trusted third-party service providers required to fulfill your orders:
- Logistics & Delivery Partners: Courier companies receive your name, address, and phone number to deliver your packages safely.
- Fulfillment Partners: Our Print-on-Demand (POD) providers receive order design specifics and shipping destination details.
- Payment Gateways: Financial processors securely receive transaction data to handle checkouts safely.
- Legal Requirements: We may disclose your information if required to do so by applicable Indian laws, court orders, or law enforcement government agencies to prevent fraud or protect legal rights.
5. Data Security
The security of your personal data is a top priority for us.
- We utilize industry-standard Secure Sockets Layer (SSL) encryption technology to protect your sensitive financial and personal details during transmission.
- While we implement stringent administrative, technical, and physical safeguards to prevent unauthorized access, no method of transmission over the Internet is 100% secure. We continually audit our system vulnerabilities to maximize safety.
6. Your Rights & Consent Control
We respect your rights over your data. In compliance with applicable regulations, you have the following controls:
- Right to Access & Rectify: You can log into your account settings to update, edit, or correct your personal contact details at any time.
- Right to Deletion: You can request that we permanently delete your account and personal data from our active customer records.
- Right to Opt-Out: You can unsubscribe from marketing communication at any time by clicking the "Unsubscribe" link at the bottom of our emails.
7. Updates to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time to reflect operational, legal, or regulatory updates. Any changes will be posted immediately on this page with a revised "Effective Date" at the top. We encourage you to review this policy periodically.
8. Contact Information & Grievance Officer
If you have any questions about this Privacy Policy, wish to execute your data rights, or have a grievance regarding your data handling, please contact our designated team:
- Store Name: Vyomees
- Email Support: vyomeestore@gmail.com
- Physical Business Address: 184, Goyal Vihar, Khajrana, Indore, Madhya Pradesh
- Grievance Officer Name: Monika Chourey, Proprietor, Vyomees