Terms of service

Terms of Service

Effective Date: June 7, 2026
Welcome to Vyomees. These Terms of Service ("Terms") govern your use of our website, services, and the purchase of any products from our online store.
By accessing our website, browsing our catalog, or completing a purchase, you agree to be bound by these Terms, including any additional policies referenced herein. If you do not agree to all of these terms, please do not access the website or use our services.

1. Account Terms
  • Eligibility: By agreeing to these Terms, you represent that you are at least 18 years of age, or the age of majority in your state or province of residence.
  • Accuracy: You agree to provide current, complete, and accurate purchase and account information for all transactions made at our store.
  • Security: You are solely responsible for maintaining the confidentiality of your account credentials, passwords, and restricting unauthorized access to your device.
  • Termination: We reserve the right to refuse service, terminate accounts, or remove content at our sole discretion if we detect fraudulent activity or a breach of these Terms.

2. Pricing and Payment
  • Currency: All prices listed on our website are stated in Indian Rupees (INR) and are inclusive of applicable taxes unless specified otherwise.
  • Price Adjustments: Prices for our products are subject to change without prior notice. We shall not be liable to you or to any third party for any price modifications or service suspensions.
  • Secure Gateways: Payments are processed through authorized, secure third-party payment gateways. By submitting an order, you authorize us to charge the designated payment method (UPI, Debit/Credit Card, Net Banking) for the total transaction amount.

3. Product Descriptions and Accuracy
  • Visual Representation: We make every effort to display the colors, textures, and details of our products as accurately as possible. However, we cannot guarantee that your computer monitor or mobile screen display will perfectly match the physical garment colors.
  • Typos and Errors: Occasionally, there may be information on our site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, and availability. We reserve the right to correct any errors and update information at any time without prior notice.

4. Order Acceptance and Cancellation
  • Verification: Receiving an electronic order confirmation does not signify our final acceptance of your order. We reserve the right to accept or decline your order at any time after receipt for any legitimate reason.
  • Quantity Limits: We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
  • Cancellation by Us: If we cancel an order after your payment has been successfully processed, we will initiate a full refund to your original payment method immediately.

5. Shipping and Delivery
  • Fulfillment Timeline: Orders are processed and dispatched within 5 - 14 business days. Delivery timelines vary based on your geographic location across India.
  • Shipping Address: It is your responsibility to provide an accurate and complete shipping address. We are not responsible for delivery failures resulting from incorrect address inputs or unreachable contact numbers.
  • Risk of Loss: All physical items purchased from our store are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the logistics carrier.

6. Returns and Refunds
  • Policy Overview: All purchases are subject to our standard 15-Days Return Policy, provided the items are unworn, unwashed, and returned in their original packaging with tags intact.
  • Exceptions: Sale items, gift cards, and custom-made apparel are strictly non-returnable.
  • Process: To initiate a return, please review our detailed Return and Refund Policy on our storefront or email us directly at 

7. Prohibited Uses
In addition to other restrictions set forth in these Terms, you are strictly prohibited from using the site or its content:
  • For any unlawful purpose or to solicit others to perform unlawful acts under Indian law.
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
  • To upload or transmit viruses, malware, or any other type of malicious code that could compromise website functionality.
  • To collect or track the personal information of other store users.
  • To engage in spamming, phishing, crawling, or scraping our product listings and site data.

8. Limitation of Liability
  • Disclaimer: We do not guarantee, represent, or warrant that your use of our service will be completely uninterrupted, timely, secure, or error-free.
  • Maximum Liability: In no case shall Vyomees, our directors, officers, employees, or third-party fulfillment partners be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages of any kind arising from your use of any of our services or products purchased from our store. Our maximum liability to you shall not exceed the total price paid by you for the specific product giving rise to the claim.

9. Governing Law and Jurisdiction
  • Legal Frame: These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the Republic of India.
  • Jurisdiction: Any disputes, claims, or legal proceedings arising out of or relating to these Terms or your purchases shall be subject to the exclusive jurisdiction of the courts located in Indore, MP, India.

10. Contact Information
Questions regarding these Terms of Service should be directed to our customer support team:
  • Brand Name: Vyomees
  • Email Support: vyomeestore@gmail.com
  • Physical Business Address: 184, Goyal Vihar, Khajrana, Indore, MP, India